Last updated: September 25, 2026
This Privacy Policy explains how The Sorting Room Inc. handles personal information submitted through sortingroominc.com.
Our sales and website rules are available in our Terms and Conditions and Purchase Policies.
Information We Collect
We may collect:
- Your name, email address, and phone number.
- Billing and shipping addresses.
- Account and order information.
- Messages and contact-form submissions.
- Basic technical information, such as your IP address, browser information, and necessary cookies.
How We Use Information
We use personal information to:
- Process and ship orders.
- Manage customer accounts.
- Respond to questions and order problems.
- Prevent fraud and protect the website.
- Maintain required business and tax records.
- Operate and improve the website.
Payments and Service Providers
Payments are handled by third-party payment processors. The Sorting Room does not directly store complete credit or debit card numbers.
Information may be shared with service providers when needed to operate the website or complete an order. These providers may include our website host, payment processor, shipping carriers, email services, and other companies assisting with store operations.
We do not sell customers’ personal information.
Cookies
The website may use cookies necessary for accounts, shopping carts, checkout, security, and basic website operation. Your browser may allow you to block or delete cookies, although doing so may prevent some store features from working correctly.
Information Retention
We retain information for as long as reasonably necessary to complete orders, provide customer support, prevent fraud, maintain required records, and meet legal obligations.
Your Information
You may request access to, correction of, or deletion of certain personal information by contacting us. Some transaction records may need to be retained for legal, tax, fraud-prevention, or business purposes.
Changes to This Policy
We may update this policy when our website, services, or information practices change. The updated version will be posted on this page with a revised date.
Privacy Requests
To request access to, correction of, or deletion of eligible personal information, email contact@sortingroominc.com.